Headquarters : Brisbane, Australia
Website : https://www.budgetdirect.com.au/
Car Insurance
Get a quote: 1800 700 027
Existing customer enquiries: 1300 306 560 (+61 7 3465 1755 if you’re overseas)
Mon-Fri: 8am-10:30pm AEST
Sat: 8am-5pm AEST
Lodge a claim 24/7: 1300 139 591 (+61 7 3503 1744 if you’re overseas)
Home Insurance
Get a quote: 1800 700 027
Existing customer enquiries: 1800 182 310 (+61 7 3707 3512 if you’re overseas)
Mon-Fri: 8am-10:30pm AEST
Sat: 8am-5pm AEST
Lodge a claim 24/7: 1800 069 336 (+61 7 3811 3488 if you’re overseas)
Motorcycle Insurance
Get a quote: 1300 306 560
Existing customer enquiries: 1300 306 560
Mon-Fri: 8am-6pm AEST
Sat: 8am-5pm AEST
Lodge a claim 1300 306 560
Life Insurance
Customers who bought before July 2018:
Lodge a claim: 1800 700 349
Existing customer enquiries: 1800 300 592
Customers who bought after January 2022:
Lodge a claim: 1300 220 627
Customer enquiries: 1300 220 627
Purchase stand-alone Trauma or Income Protection policies: 1300 220 627
Get a Quote: 1300 220 627
Mon-Fri: 8am-6pm AEST
Travel Insurance
Sales: 1300 792 001
All customer enquiries: 1300 792 001 or email budgetdirect@travelinsurancepartners.com.au
Claims: 1300 792 001 (within Australia) +61 2 8907 5079 (from overseas)
Complaints: 1300 792 001 or email budgetdirect@travelinsurancepartners.com.au
Roadside Assistance
General Enquiries: 1300 306 560
Mon-Fri: 8am-10:30pm and Sat: 8am-5pm AEST
Request assistance 24/7: 1800 514 448
Pet Insurance
All enquiries: 1800 931 664
Mon-Fri: 8am-5pm AEST
Budget Direct is an insurance brand of Auto & General headquartered in Brisbane, Australia. Their Car and Home Insurance policies are underwritten by Auto & General Insurance Company Limited. Auto & General Insurance Company is an Australian insurance company regulated by APRA and is an active member of the Insurance Council of Australia.
Budget Direct is part of the Budget Insurance group, established in the early 1970s, which collects A$2 billion in premiums each year for the group's 6.8 million policies.
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